What is your shipping policy?Updated 8 months ago

For observed national holidays, orders will ship on the next business day. Due to high order volume during holidays, please expect a processing delay of 2-3 business days.

Your L’AGENCE orders placed before 1:00 pm PST will generally be shipped out within 1-3 business days. Please note that “Order Date" and "Ship Date" are not the same. For example, if you place an order on Friday at 11:00pm PST, your package will not be processed until the next business day.

If you opted for 2nd Day Shipping, you will receive your package two days after it ships. In some instances, this does not necessarily mean two days after you placed the order.

Although most orders are shipped the next day, please take weekends and holidays into account when considering the shipping date. 

Shipping times can vary based on shipping method chosen and delivery location.

Orders are shipped via the method chosen at the time the order was placed. 

Any order that amounts to $1,200 or more will require an adult signature upon delivery.

Please note that all shipping times are in business days. We currently offer 4 shipping methods for orders:

Complimentary ground shipping is offered for all online purchases. FedEx Ground shipping typically arrives within 5-7 business days. Complimentary shipping does not apply to international, Puerto Rico, P.O. Box, APO/FPO or Hawaii and Alaska addresses.

The "Ground Shipping" option must be selected to receive the free shipping offer. If you select a shipping method other than Ground Shipping, shipping charges may apply. Please note that business days do not include weekends and holidays.