What is your return policy?Updated 3 months ago

L’AGENCE will accept returns for items purchased on the lagence.com store within 21 days of delivery date for a refund minus a $8 return shipping fee. Unfortunately, we are unable to accept returns for in-store purchases or for those purchased through an alternate retailer at this time.

Returns received after 21 days from delivery date will not be accepted and returned to sender.

All returns must meet the following criteria: unworn, unwashed, all tags must be attached, any accessories must be included, no perfume or other scents, no human or animal hair, no rips or tears, no visible signs of wear. All original packaging and hangers must also be included in the return.

All swimwear must be returned in new and unused condition with the hygienic liner still in place. Due to the intimate nature of swimwear, we recommend wearing underwear when trying out these products. Any returned swimwear missing the hygienic liner, or in otherwise worn condition, will not be accepted or eligible for a refund.

All items marked as Final Sale on lagence.com are not eligible for refund, store credit, or exchange.

Please note that shipping charges are non-refundable unless the product was damaged or the incorrect item was shipped.

If you have any questions about returns, please contact Customer Service at 1-888-524-3623 or email [email protected].